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test_mode_live

HTTP status 403
Area General
Problem type https://docs.nexafone.so/errors/test_mode_live

Test keys and test SDK sessions cannot call Meta for a live WhatsApp number (messages, WhatsApp calls, templates, number and catalog changes) or move money (payments, subscriptions, wallet settings). Use a live key, or connect a WhatsApp test number for the Meta operations.

The detail explains the occurrence; it can read, for example:

  • Test-mode keys and SDK sessions cannot reach WhatsApp or move money for a live account. Use a live key, or connect a WhatsApp sandbox number.

The request is understood but refused; retrying it unchanged fails again.

{
"type": "https://docs.nexafone.so/errors/test_mode_live",
"title": "Forbidden",
"status": 403,
"code": "test_mode_live",
"detail": "Test-mode keys and SDK sessions cannot reach WhatsApp or move money for a live account. Use a live key, or connect a WhatsApp sandbox number.",
"requestId": "01J9Z8Q4TQ3W6M5V2X7Y8Z9A0B"
}

Match on code, never on detail: the wording may change. See Problem Details.