Internal calls and meetings
Besides WhatsApp calls with customers, members call each other inside Nexafon, in the browser, at no WhatsApp cost.
Internal calls
Section titled “Internal calls”| Kind | Permission | |
|---|---|---|
Direct (internal_direct) |
One member calls another | internal_calls:start |
Group (internal_group) |
Several members, or a whole team, at once | group_calls:start |
From your page:
await Nexafon.startInternalCall(['member-id-1', 'member-id-2'])Member ids come from the members API. The callee’s softphone or app rings wherever they are signed in; a missed staff call can be called back.
Meetings
Section titled “Meetings”Scheduled voice meetings (meeting) have a title, a start and a length, invited members, and optional recurrence.
Members with meetings:create schedule and host them; meetings:manage changes, cancels or ends any meeting and sees
attendance. A meeting opens 10 minutes before its start (meeting_not_open before that). Invitees get reminders, and
your server gets meeting.scheduled and meeting.ended (with attendance) webhooks.
Plan limits
Section titled “Plan limits”| Feature | Limits |
|---|---|
meetings.voice |
Whether the plan includes scheduled meetings |
meetings.max_minutes |
The longest meeting |
calls.max_participants |
People in one call or meeting |
Above a limit, starting or scheduling answers plan_limit_reached.