Skip to content

call_permission_missing

HTTP status 409
Area Calls, meetings and recordings
Problem type https://docs.nexafone.so/errors/call_permission_missing

The customer has not allowed calls from the business. Request permission first; see WhatsApp calling.

The detail explains the occurrence; it can read, for example:

  • This customer has not allowed calls from your business yet. Ask for permission first; you can call once they tap Allow.
  • WhatsApp does not allow calling this customer right now.

The current state does not allow this; read it again before retrying.

{
"type": "https://docs.nexafone.so/errors/call_permission_missing",
"title": "Conflict",
"status": 409,
"code": "call_permission_missing",
"detail": "This customer has not allowed calls from your business yet. Ask for permission first; you can call once they tap Allow.",
"requestId": "01J9Z8Q4TQ3W6M5V2X7Y8Z9A0B"
}

Match on code, never on detail: the wording may change. See Problem Details.