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whatsapp.unavailable

HTTP status 502, 503
Area WhatsApp (from Meta)
Problem type https://docs.nexafone.so/errors/whatsapp.unavailable

The detail explains the occurrence; it can read, for example:

  • The WhatsApp Business Account is in maintenance. Try again later.
  • WhatsApp could not send the message for an unknown reason. Try again.
  • WhatsApp is not configured on this server.
  • WhatsApp is temporarily unavailable. Try again in a moment.
  • WhatsApp onboarding is not configured on this server.

An upstream service (such as WhatsApp) failed; retry later or follow the message. Briefly unavailable; retry with backoff.

{
"type": "https://docs.nexafone.so/errors/whatsapp.unavailable",
"title": "Bad Gateway",
"status": 502,
"code": "whatsapp.unavailable",
"detail": "The WhatsApp Business Account is in maintenance. Try again later.",
"requestId": "01J9Z8Q4TQ3W6M5V2X7Y8Z9A0B"
}

Match on code, never on detail: the wording may change. See Problem Details.