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whatsapp.account_restricted

HTTP status 422
Area WhatsApp (from Meta)
Problem type https://docs.nexafone.so/errors/whatsapp.account_restricted

The detail explains the occurrence; it can read, for example:

  • The WhatsApp Business Account is locked or failed verification.
  • The WhatsApp Business Account is restricted for a policy violation.

The request is well-formed but its values are not accepted; fix them before retrying.

{
"type": "https://docs.nexafone.so/errors/whatsapp.account_restricted",
"title": "Unprocessable Entity",
"status": 422,
"code": "whatsapp.account_restricted",
"detail": "The WhatsApp Business Account is locked or failed verification.",
"requestId": "01J9Z8Q4TQ3W6M5V2X7Y8Z9A0B"
}

Match on code, never on detail: the wording may change. See Problem Details.