# whatsapp_webhooks_not_subscribed

> The whatsapp_webhooks_not_subscribed Problem Details code: Meta did not confirm the webhook subscription. Try again.

Source: https://docs.nexafone.so/v1/errors/whatsapp_webhooks_not_subscribed/

| | |
| --- | --- |
| HTTP status | `502` |
| Area | Messaging and templates |
| Problem `type` | `https://docs.nexafone.so/errors/whatsapp_webhooks_not_subscribed` |

## What the `detail` says

The `detail` explains the occurrence; it can read, for example:

- Meta did not confirm the webhook subscription. Try again.

## Handling it

An upstream service (such as WhatsApp) failed; retry later or follow the message.

## Example

```json
{
  "type": "https://docs.nexafone.so/errors/whatsapp_webhooks_not_subscribed",
  "title": "Bad Gateway",
  "status": 502,
  "code": "whatsapp_webhooks_not_subscribed",
  "detail": "Meta did not confirm the webhook subscription. Try again.",
  "requestId": "01J9Z8Q4TQ3W6M5V2X7Y8Z9A0B"
}
```

Match on `code`, never on `detail`: the wording may change. See [Problem Details](/v1/errors/).