# whatsapp_byo_keys_off

> The whatsapp_byo_keys_off Problem Details code: Connecting with your own keys is not offered. Connect the number with Meta's signup instead.

Source: https://docs.nexafone.so/v1/errors/whatsapp_byo_keys_off/

| | |
| --- | --- |
| HTTP status | `403` |
| Area | Messaging and templates |
| Problem `type` | `https://docs.nexafone.so/errors/whatsapp_byo_keys_off` |

## What the `detail` says

The `detail` explains the occurrence; it can read, for example:

- Connecting with your own keys is not offered. Connect the number with Meta's signup instead.

## Handling it

The request is understood but refused; retrying it unchanged fails again.

## Example

```json
{
  "type": "https://docs.nexafone.so/errors/whatsapp_byo_keys_off",
  "title": "Forbidden",
  "status": 403,
  "code": "whatsapp_byo_keys_off",
  "detail": "Connecting with your own keys is not offered. Connect the number with Meta's signup instead.",
  "requestId": "01J9Z8Q4TQ3W6M5V2X7Y8Z9A0B"
}
```

Match on `code`, never on `detail`: the wording may change. See [Problem Details](/v1/errors/).