# billing_past_due

> The billing_past_due Problem Details code: Billing is past due, so calls to customers are paused until the invoice is paid. Customers can still call you.

Source: https://docs.nexafone.so/v1/errors/billing_past_due/

| | |
| --- | --- |
| HTTP status | `402` |
| Area | Billing |
| Problem `type` | `https://docs.nexafone.so/errors/billing_past_due` |

## What the `detail` says

The `detail` explains the occurrence; it can read, for example:

- Billing is past due, so calls to customers are paused until the invoice is paid. Customers can still call you.
- Billing is past due, so paid templates are paused until the invoice is paid. Free replies inside the customer's 24-hour window still send.
- Billing is past due, so the call was ended. Calls to customers resume once the invoice is paid.

## Handling it

A payment is needed: top up the wallet or settle the invoice, then retry.

## Example

```json
{
  "type": "https://docs.nexafone.so/errors/billing_past_due",
  "title": "Payment Required",
  "status": 402,
  "code": "billing_past_due",
  "detail": "Billing is past due, so calls to customers are paused until the invoice is paid. Customers can still call you.",
  "requestId": "01J9Z8Q4TQ3W6M5V2X7Y8Z9A0B"
}
```

Match on `code`, never on `detail`: the wording may change. See [Problem Details](/v1/errors/).